welcome
Mertens SPRL – BVBA

The Mertens goldsmith workshop, from father to son

The Mertens family welcomes you to its goldsmith workshop in Brussels.

For five generations, this goldsmith workshop has worked wonders on valuables. Crafting, restoring  and performing minor repairs, the Mertens workshop serve private customers, antique dealers and jewellers, professionals and amateurs of objets d’art.

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gold-plating

Each generation of Mertens has handed down its love of goldsmithery to the next.
Gold-plating: a painstaking technique

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Silver-plating

Each generation of Mertens has handed down its love of goldsmithery to the next.
Gold-plating: a painstaking technique

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Confidentiality rules

We collect your information to offer you our services in the best conditions. Our company recognises and respects the confidentiality of the data you communicate to us.
The confidentiality rules below describe how we use personally identifiable information of our webpage visitors like name, mail address, e-mail address …
Those rules only relate to the data collection on our website through an information or estimate request form.

By using the site and completing the forms, you accept that the information is collected and used as specified below.

Which customer information do we collect?

We collect the general data of the visitors, i.e. their name, first name, company name, full address, telephone, e-mail address and information relating to services you get in contact with us about.

How do we use your information?

The primary purpose of collecting these data is to respond to your requests for information about our products and services (catalogue requests, price requests, estimate requests and requests for general information).

Customer communication: We could use your information to communicate with you and consider this information as an integral part of our service. We could possibly use your e-mail address and postal address to inform you about new products, promotional offers and occasional offers by third parties we think might interest you.
If you do not wish to receive those offers, you can unsubscribe at any time by clicking on the link “Unsubscribe” at the bottom of every e-mail.

Who do we share your information with?

The data we collect will never be transmitted to third party companies.

Deletion of personal information

Should your details stored in a database be used for the sending of newsletters as described above (customer communication) you can unsubscribe by clicking the relevant link at the bottom of each e-mail message.